Refund and Money Back Guarantee Policy
30-Day Money Back Guarantee
This is the period in days after signup when users can get back 100% of all their recurrent fees for all resources they’ve used if they decide to cancel HostNine hosting services. Please note that domain registration fees, setup fees, and/or bandwidth overage charges, are not refundable.
To cancel your account you must request it filling out the form on our cancellation page. Please include a reason why you no longer want to host with Media317. After we receive your cancellation request and reason for leaving we will cancel your account.
If your account is cancelled fifteen (15) days before your recurring monthly billing date, you will not be billed for the next month and all payments thereafter will be cancelled with immediate effect.