<?xml version="1.0" encoding="UTF-8"?> <rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" ><channel><title>Media317&#187; Customer Service</title> <atom:link href="http://media317.net/category/customer-service/feed/" rel="self" type="application/rss+xml" /><link>http://media317.net</link> <description>Web Design Built on WordPress</description> <lastBuildDate>Tue, 31 Jan 2012 04:26:35 +0000</lastBuildDate> <language>en</language> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <item><title>Know Your Ideal Customer</title><link>http://media317.net/2011/know-your-ideal-customer/</link> <comments>http://media317.net/2011/know-your-ideal-customer/#comments</comments> <pubDate>Tue, 21 Jun 2011 10:42:19 +0000</pubDate> <dc:creator>Alan Smith</dc:creator> <category><![CDATA[Customer Service]]></category> <category><![CDATA[marketing]]></category> <category><![CDATA[Small Business Website 101]]></category><guid isPermaLink="false">http://media317.net/?p=1073</guid> <description><![CDATA[Building a business requires you to finding customers.  If you want to really GROW your business, its about finding the RIGHT customers.  After all, the old saying still holds true, it&#8217;s not what you know, it WHO you know. We are social creatures.  We develop relationship.  We want to connect with people that have similar [...]]]></description> <wfw:commentRss>http://media317.net/2011/know-your-ideal-customer/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Putting the &#8220;Service&#8221; back in &#8220;Customer Service&#8221; &#8211; Part 4 of 4</title><link>http://media317.net/2009/putting-the-service-back-in-customer-service-part-4-of-4/</link> <comments>http://media317.net/2009/putting-the-service-back-in-customer-service-part-4-of-4/#comments</comments> <pubDate>Tue, 25 Aug 2009 02:34:22 +0000</pubDate> <dc:creator>Alan Smith</dc:creator> <category><![CDATA[Customer Service]]></category> <category><![CDATA[customer support]]></category> <category><![CDATA[knowledgebase]]></category><guid isPermaLink="false">http://media317.net/?p=434</guid> <description><![CDATA[Customer Service is just as important today as it was before the birth of online business.  We now offer customer support via email or other online methods.  This does not mean that we are limited in how effective our support and service can and should be for our customers. In part one we addressed the [...]]]></description> <wfw:commentRss>http://media317.net/2009/putting-the-service-back-in-customer-service-part-4-of-4/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Putting &#8220;Service&#8221; back in &#8220;Customer Service&#8221; &#8211; Part 3 of 4</title><link>http://media317.net/2009/putting-service-back-in-customer-service-part-3-of-4/</link> <comments>http://media317.net/2009/putting-service-back-in-customer-service-part-3-of-4/#comments</comments> <pubDate>Mon, 24 Aug 2009 12:12:43 +0000</pubDate> <dc:creator>Alan Smith</dc:creator> <category><![CDATA[Customer Service]]></category> <category><![CDATA[customer support]]></category> <category><![CDATA[live phone support]]></category><guid isPermaLink="false">http://media317.net/?p=432</guid> <description><![CDATA[We have been looking at how to build a quality customer service program for your online business. The first article looked at giving personal responses to customers emails. Even though you may be using the company approved responses, make the message personal. The second article discussed the need to be clear and sincere in your [...]]]></description> <wfw:commentRss>http://media317.net/2009/putting-service-back-in-customer-service-part-3-of-4/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> <item><title>Putting the &#8220;Service&#8221; back in &#8220;Customer Service&#8221; &#8211; Part 2 of 4</title><link>http://media317.net/2009/customer-service-2-of-4/</link> <comments>http://media317.net/2009/customer-service-2-of-4/#comments</comments> <pubDate>Sat, 22 Aug 2009 21:57:12 +0000</pubDate> <dc:creator>Alan Smith</dc:creator> <category><![CDATA[Customer Service]]></category> <category><![CDATA[Promotional]]></category> <category><![CDATA[customer support]]></category> <category><![CDATA[email customer]]></category><guid isPermaLink="false">http://media317.net/?p=420</guid> <description><![CDATA[Customer Service is just as important today in a technology driven world as it ever was in a brick and mortar world.  Just because we do most of our business in virtual stores we are dealing with real customers who want and deserve REAL service and support. In the first installment of this series we [...]]]></description> <wfw:commentRss>http://media317.net/2009/customer-service-2-of-4/feed/</wfw:commentRss> <slash:comments>0</slash:comments> </item> </channel> </rss>
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