Bridges Learning Center Site Launch

Bridges Learning Center

Media317 is proud to announce our latest project.  We have redesigned the website for Bridges Learning Center in Columbus, GA.  The Learning Center offers education for children with autism.  The old site was simple and clean, but very difficult to manage and update.  The Learning Center does not have a webmaster to manage and maintain the site on a regular basis, so the site quickly became outdated. Media317 was given the opportunity to redesign the site and provide a platform that would allow the staff of the Learning Center to manage and update the site.  We built … [Read more...]

Littlebranch Farm site launch

http://littlebranchfarm.com

Media317 was given the opportunity to redesign the website of Littlebranch Farm, a small business in Hamilton, Georgia that makes rustic log furniture.  They are master craftsmen and have had furniture highlighted and displayed all across the country.  They came to Media317 with the goal to freshen and redesign their site to better reflect their core business and all for easier content management. We provided Littlebranch Farm with easy content management by building the site on the Wordpress platform.  By providing them with a stable, simple to use platform that … [Read more...]

Header Redesign for Calvary Baptist Church

Calvary Baptist Church Header

Media317 was contacted to redesign the header of Calvary Baptist Church of Columbus, Georgia.  They were preparing to do some changes to the overall look and feel of the web and felt that a new header was necessary for the change.  The objective was to create a simple design that reflected the look and feel of the church and provided them with a way to highlight different people or ministries within the church. So, Media317 designed the header with a contemporary blue color scheme.  We added a light texture to the background to provide some depth and layering.  We … [Read more...]

Putting the “Service” back in “Customer Service” – Part 2 of 4

Apathy

Customer Service is just as important today in a technology driven world as it ever was in a brick and mortar world.  Just because we do most of our business in virtual stores we are dealing with real customers who want and deserve REAL service and support. In the first installment of this series we discussed the value of giving each customer a personal response.  Even if we are using the company line and standard messages, we can add an opening and closing to make the message personal. STEP TWO: Be clear, But Sincere The second important aspect of bringing back … [Read more...]

Putting the “Service” back in “Customer Service” – Part 1 of 4

customerservice

It used to be that if you did not have high quality customer service, you were doomed to fail.  Now you can go into stores, whether it be brick and mortar or virtual, and you are fortunate if you even get your questions answered.  Today, technology is making it easier for businesses to provide a high quality, real time customer support and service better than ever.  The danger with the use of technology, however, is you run the risk of impersonal, automated, general assistance that is cold and impersonal. Offering stand-out customer service over the Internet isn't … [Read more...]